Privacy Policy
We respect your privacy and handle your data responsibly. This notice explains what we collect, why we collect it, and the choices you have.
Last updated: 2025
Who controls your data
SJ Fitness is the data controller for information collected through this website and our services.
Information we collect
- Account details: name, email, phone, selected branch.
- Purchase details: plan, amount, payment status/IDs from our payment providers.
- Usage and device data: pages viewed, approximate location, and performance metrics.
- Support messages and preferences you share with us.
Why we use your data (legal bases)
- To provide the service and fulfill purchases (contract).
- To keep our platform secure, prevent fraud, and improve features (legitimate interests).
- To send required emails such as receipts and policy updates (legal/contract).
- With your consent for optional marketing or analytics where required.
Payments and communications
Payments are processed by trusted providers. We never store full card details. We use an email provider to send receipts, reminders, and pass confirmations. You can opt out of marketing emails at any time via the link in our emails.
Cookies & analytics
We use cookies or similar technologies to keep you signed in, remember preferences, and measure site performance. You can control cookies via your browser settings. Some features may not function without essential cookies.
Security & retention
We apply industry-standard safeguards and retain data only as long as necessary for the purposes described above or as required by law.
Your rights
You can request access, correction, deletion, or portability of your data where applicable. Contact us to exercise your rights.
International transfers
When we use global providers, your data may be transferred to other countries. We rely on appropriate safeguards where required.
Children
Our services are not directed to children under the age required by local law. If you believe a child provided personal data, contact us.
Contact
Reach our privacy team at the email listed in the site footer. Please include your name and the email used for your account.